At Punchbowl Store (Intact Stores Ltd) delivery boy policy requires drivers to provide their own vehicle hire and reward insurance for motorized vehicles, and proof of their right to work in the UK, and driver must meet minimum age and conviction standards. Driver also need a Smartphone and must meet specific performance requirements to receive certain awards and maintain their account.
Punchbowl store, we respect the privacy of our delivery partners and are committed to protecting their personal and professional information. This Privacy Policy explains how we collect, use, retain, and share data from delivery personnel who use our mobile application and related services. By downloading, registering, or using the delivery partner app, you consent to the practices described in this policy.
We collect personal information during registration, including your name, phone number, email address, residential address, banking or payment details, and government-issued identification documents as required for verification. We also collect professional details such as delivery history, ratings, and withdrawal requests. In addition, the app may collect device information such as model, operating system, app version, and unique device identifiers.
The app requires access to your location data, including real-time and background location, in order to assign orders, track pickups and deliveries, and provide accurate updates to customers. Location data is also used to ensure efficient routing and for safety, fraud prevention, and service quality monitoring.
We use the information collected to verify your identity, allocate and manage delivery tasks, process payments and withdrawals, monitor performance, and maintain records in compliance with applicable legal and regulatory obligations. We do not sell or rent your personal information. However, limited data may be shared with customers (e.g., your name and phone number for communication), with payment gateways and banking partners for processing payouts, and with legal authorities where required by law or to protect the rights and safety of our users, partners, or company.
Your personal data is retained only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. For example, delivery history and payout records may be stored for audit, tax, or regulatory compliance. Once the retention period expires, we securely delete your data.
We implement reasonable technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and you acknowledge that some risk is inherent when sharing information online.
As a delivery partner, you have the right to access and update your information, request deletion of your account (subject to legal and contractual requirements), and withdraw consent to data processing where applicable. You may also control certain app permissions, such as location access, through your device settings, though restricting access may affect app functionality.
Our services are intended for adults and are not directed to children under the age of 18. We do not knowingly collect data from children, and if such data is identified, it will be deleted promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or app features. Updates will be posted within the delivery partner app along with the revised effective date.
You are expected to deliver to the customer's specific door or follow instructions in the app.
Delivery person must check customer ID for any alcohol or age-restricted products.
Meeting performance requirements is necessary for receiving certain bonuses and maintaining your account.
Delivery boy need to engage with insurers and provide tax details as required by law.
Your delivery boy account can be suspended for suspicious activity, such as manipulating location data or not intending to deliver an order.
For any questions or concerns regarding this Privacy Policy, you can contact us at:
